Answers to common questions, and how to reach us.
Contact us
Email dollarsom2@gmail.com. We usually reply within 2 working days. Tell us your phone model and what happened, and add a screenshot if you can.
How do I log a meal?
On Home, tap the + button (or the spoon above the jar). Then scan your meal, search for a food, or pick one from My Meals. The jar fills toward your daily calorie goal, and the cards below it track protein, carbs and fat.
How do photo estimates work?
Tap Scan food and take a photo of your meal, or choose one from your photos. In a few seconds you get an estimate of the food, the portion and its nutrition — check it and fix anything before you log it. Photo estimates are part of MacroJar Premium, and you can make up to 20 a day (the count resets at midnight UTC). Barcode scanning is free.
What is MacroJar Premium?
Premium unlocks photo estimates and meal ideas made for your day. New subscribers get a 3-day free trial, then it’s monthly or yearly at the price shown in the app. Sign in with Google (or Apple on iPhone), then start your trial from Settings → MacroJar Premium.
How do I cancel or restore Premium?
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Cancel or change plan: Settings → MacroJar Premium → Manage, or the subscriptions in your App Store or Google Play account. Cancel at least 24 hours before the trial or period ends to avoid the next charge.
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New phone or reinstalled the app: sign in with the same account, or tap Settings → Restore purchases.
A barcode wasn’t found
Barcodes are looked up in Open Food Facts, a free community database, and some products aren’t in it yet. Search for the food instead, or tap “Can’t find it? Add the calories yourself”.
The numbers look wrong
Photo estimates and food data are estimates. Change the name, portion or numbers before you log a meal. To fix something you already logged, open History and tap the day.
How do I change my goals?
Open Goals and tap Edit to set your own daily calories, protein, carbs and fat.
How do I delete my account or data?
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Delete your account: Settings → Delete account.
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Erase your diary from your phone: Settings → Erase data on this phone.
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Uninstalling the app also removes the diary from your phone.
No longer have the app? See https://macrojar.expo.app/delete-account.
Privacy and terms
Privacy Policy: https://macrojar.expo.app/privacy
Terms of Use: https://macrojar.expo.app/terms